Privacy Policy

Last updated: May 27, 2026

WinBros PDX ("we," "us," or "our") is a locally owned exterior cleaning company serving Portland, OR and surrounding areas. We operate winbrospdx.com and advertise on Facebook and Instagram. This policy explains what information we collect, how we use it, and your rights.

Information We Collect

When you request a quote through our website or a Facebook/Instagram lead form, we collect:

• Full name, phone number, email address, and zip code
• Service address (optional, to speed up quoting)
• Service requested (window washing, pressure washing, or bundle)
• Home details — type, number of windows/panes, stories, hard-to-reach windows
• Pressure washing details — surfaces to clean, driveway size, surface condition
• Preferred timeframe and how you heard about us

We also collect non-personal data automatically via cookies and tracking pixels (see below).

How We Use Your Information

We use your information to:

• Prepare and deliver your quote
• Schedule and confirm your service
• Send follow-up messages regarding your request
• Manage recurring service plans if you enroll in one

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Text Messages & Automated Communications

By submitting a quote request, you consent to receive SMS text messages from WinBros PDX about your quote, scheduling, and service reminders. These messages may be sent automatically via our CRM system. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance.

Meta Pixel & Cookies

This website uses the Meta Pixel (ID: 1335677571807955), a tracking tool provided by Meta Platforms, Inc. The pixel:

• Records page visits (PageView) and form submissions (Lead event)
• Places cookies in your browser to help us measure ad performance
• May be used to show our ads to people with similar interests on Facebook and Instagram

Data collected by the pixel is also subject to Meta's Privacy Policy. You can opt out of Meta's ad targeting at facebook.com/adpreferences.

Data Retention

We retain your information only as long as necessary to fulfill your service request, maintain your service plan, or as required by law. You may request deletion of your data at any time by contacting us.

Your Rights

You may request to access, correct, or delete the personal information we hold about you at any time. Contact us using the details below and we'll respond within 5 business days.

Contact Us

Questions about this policy or your data? Reach us at:

• Phone: (503) 915-9243
• Email: info@winbrospdx.com
• Website: winbrospdx.com
• Location: Portland, OR